Frequently Asked Questions

Actually, when Scotchgard™ Protector is applied at the mill, it’s done in a one-step application process that treats the entire carpet fiber from top to bottom. The deeper the penetration, the better the resistance to stains – and that means your carpet is easier to clean.

Scotchgard™ Protector lasts for different amounts of time, depending on how often your carpet is cleaned and how heavy your use is. When you have your carpet professionally cleaned, ask your carpet cleaner whether you need to re-apply Scotchgard™ Protector. Often, a professional cleaning job means that it’s a good idea to have Scotchgard™ Protector re-applied, and many carpet cleaners can do it for you at the same time as your cleaning.

All 3M products sold under the Scotchgard™ Brand name have been thoroughly tested and are safe for their intended use.

Yes, you can and should use the aerosol product whenever you have your carpet professionally cleaned, if your cleaners don’t do it for you. You may also want to apply the aerosol product in high-traffic areas or other spots where spills and stains occur more frequently, to boost the protection offered by the built-in treatment.

1. Blot up liquid spills with a colorfast towel.
2. Mix a solution of ¼ teaspoon of clear dish detergent (for washing dishes by hand) with 1 cup of water and stir gently.
3. Apply the solution to the cloth and blot the spill. Use your fingertips to work the solution gently into the stain if necessary. Never rub, scrub, or use a brush, which could make the stain spread.
4. Use lukewarm water to rinse the area, but avoid saturating the carpet. Make sure to wipe gently and use a fresh area of cloth frequently, so you don’t return any of the stain to the carpet.
5. Blot the area dry with an absorbent colorfast towel or white paper towel.

1. Blot up liquid spills with a colorfast towel.
2. Mix a solution of 2 tablespoons of non-bleaching ammonia with 1 cup of lukewarm water and stir gently.
3. Apply the solution to a cloth and blot the spill. Use your fingertips to work the solution gently into the stain if necessary. Never rub, scrub or use a brush, which could make the stain spread.
4. Use lukewarm water to rinse the area, but avoid saturating the carpet. Make sure to wipe gently and use a fresh area of cloth frequently, so you don’t return any of the stain to the carpet.
5. Blot the area dry with an absorbent colorfast towel or white paper towel.

Our experts at the Scotchgard(TM) Service Center are available to help you M-F 8AM – 6PM CT. Phone 1-800-433-3296